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SHIPPING METHOD

All Order will be shipped via UPS Ground unless specified differently by the customer.

SHIPMENT TERMS

PrintCheck will ship to Customer addresses in the 50 States. PrintCheck is unable to ship outside the States, or to APO and FPO boxes. PrintCheck will not ship to Post Office boxes. Prices do not include charges for shipping, handling, or return processing charges (see "Returns"). Title and risk of loss pass from PrintCheck to Customer upon shipment from a PrintCheck designated distribution facility to Customer. All orders will have a $10.00 handling charge. PrintCheck may deliver products in installments. Any delivery or shipment date provided to Customer is PrintCheck’s good-faith estimate. Customer acknowledges that PrintCheck product availability may be limited, and particular products may not be available for immediate delivery. PrintCheck will not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. PrintCheck reserves the right to suspend shipment of particular products at PrintCheck’s discretion. PrintCheck agrees to notify Customer if PrintCheck chooses not to ship particular products that have been ordered by Customer.

SERVICE AND SUPPORT

For information about support for products purchased through the PrintCheck Internet Store, please e-mail us at jschachtel@ctpsolutions.com or call 1-888-624-5786.

RETURNS

Return Goods Process

To return product, contact PrintCheck’s Customer Service Representatives at 1-888-624-5786. If a product was delivered in an inoperable condition, PrintCheck will arrange for the product to be picked up by PrintCheck’s designated returns carrier and returned to PrintCheck at PrintCheck’s expense. At its option, PrintCheck will repair or replace inoperable products, or will refund the purchase price. If you are returning your product for any other reason, you are responsible for payment of return freight, as well as for any damage to the product while in transit back to PrintCheck. PrintCheck recommends that Customer obtain insurance for products they are returning to PrintCheck. Upon receiving PrintCheck’s approval to return a product, Customer will be assigned a Return Goods Authorization Number (called an RGA Number). Products will only be accepted within thirty (30) days after the RGA Number is issued. Only one RGA Number will be issued per product.

Returns Terms and Conditions

For all printers, accessories, networking products, and supplies, PrintCheck will impose a restocking fee equal to twenty-five percent (25%) of product price, excluding tax and shipping charges. PrintCheck will test all products upon return. PrintCheck reserves the right to impose freight and restocking charges on Customers that wrongly claim the products they are returning are inoperable. Returned products must include all cables, software, manuals, documentation, and packaging materials. If Customer fails to include with its return all items shipped to Customer, PrintCheck reserves the right to charge Customer for any missing items. Printers returned containing installed toner will not be accepted. Unsealed printer toner cartridges may not be returned to PrintCheck. PrintCheck must receive returned products in like-new condition. PrintCheck reserves the right to refuse to accept returns that show excessive wear and tear. PrintCheck reserves the right to charge Customer for any costs incurred by PrintCheck in restoring returned product as necessary for the resale of product as refurbished product.

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